At Speak, we're an international team who exist to empower people through learning and development. Human potential excites us, and so we strive to help staff of all levels to perform at their very best.
Our strength lies in our ability to combine our professional accomplishments and qualifications with our creative approach, receptiveness and adaptability.
With our flexible approach to program design, we work as part of your business to ensure that through specific knowledge, expertise and practical training, we give your team the confidence to succeed.
Our philosophy is all about communication. We believe in dialogues not monologues. Our team engages participants and when we work, we have conversations. We chose "Speak", because it's unique to people.
Our sessions are designed to facilitate an open environment where perspectives and ideas can be shared. Employees don't want to be lectured to. They want to feel included and be part of the conversation. We bring people together and help them feel open to self-improvement and change.
Through our sessions, we provide staff with new knowledge, different ways of thinking, and skills that they can immediately apply. We facilitate personal and professional breakthroughs that positively impact the performance of organisations. When staff feel valued and invested in, they value and invest themselves in what they do, and how they do it.
Flexibility is the keystone of our approach, so we adapt to directly address your business needs.
Whether we partner with you on a one-off basis, or on your strategic vision, we build an in-depth understanding of your team and your business.
Cookie-cutter solutions only go so far. The most effective training programs take into account differences across job roles, departments, organisations, cultures, sectors and regions. When we understand the challenges and opportunities your staff and business face, we create and deliver material that your team can really engage with.
From NGO's to corporates, customer service staff to executives, we've seen the results.
We love what we do and we don't offer to do anything that we don't feel is important, enjoyable and a productive use of time. By designing and structuring programs that address the specific challenges and opportunities facing your business, we help to motivate and focus your teams on the things that are important to you.
Through a variety of psychological tools, creative concepts, exercises and activities, we unleash the potential of your staff. New skills make your people more effective which, in turn, makes your business more effective.
With pre-course consultations, check-ins, as well as post-course follow up sessions and support, we believe in delivering a holistic service to all our clients. We stand by our contribution, analyse outcomes and support your organisation throughout the journey.
The ideal leader is engaging and trustworthy, authentic and inspirational. They achieve results through people, giving their individual team members a voice, and creating a community where their team can flourish.
Leaders don't always feel comfortable having open conversations. Our leadership training helps individuals to think differently about leadership so they have the confidence to engage in effective dialogue.
Drawing on our significant line management experience, and the science of psychology, we create programs that will help your leaders achieve the results you seek.
Effective business English communication is not just about using the correct grammar. Our signature business English programs combine language with business communication skills and cultural awareness. Our approach helps individuals structure their ideas, and feel confident to speak up in the workplace.
Whether it's improving business English for individuals or groups, enhancing meeting and teleconference participation, or developing a more sophisticated level of English for managers, we ensure this important building block of communication is firmly in place.
It's not just what you say, it's how you say it. We provide theories, models and techniques to make your staff better communicators. Courses such as business etiquette, listening, and presentation skills will bring your team's communication to life.
Sales and customer service are incredibly important skills. We design fun, engaging sessions with plenty of role-plays and interactive training techniques to keep energy levels and participation high. Improving your team's sales and service skills will improve your bottom line.
Sometimes what a business really needs is for someone to take a step back and have a look at the big picture. A qualified, fresh pair of eyes can help you identify the source of your challenges and recommend strategies, training and changes which can help your organisation realise its full potential.
Our organisational development programs take a 360˚view, enabling us to recommend and help implement sustainable, manageable changes. Our expertise is in executive assessments, assessment and development centers, psychometrics, coaching, team building and work life balance programs.
Becci was a corporate manager at insurance giant IAG for almost 20 years. It was there she developed her leadership skills and aptitude for training and program development. Whether working as a language coach, or delivering leadership training, Becci loves what she does and goes the extra mile to support and inspire the people she comes into contact with.
Becci is naturally inquisitive. This makes her a trainer who is effective at pushing boundaries, helping people explore new ideas. Designing creative material and programs that deliver sound business results is important to her, so she thinks outside the box to give her clients what they need.
Years of practical line management experience, combined with her authentic approach, helps learners feel that they are in a safe pair of hands.
"My favourite part of what I do is watching leaders develop. Leaders have a responsibility to make a positive difference in the day to day lives of their team members as well as in the businesses they serve."
From Australia to the Middle East and Europe, Tanya trail-blazed around the world before settling in Hong Kong. With her extroversion, wicked sense of humour and desire to connect, it's no surprise that she found her way into training and development.
A master brain-stormer with international experience in human resources, learning and development and communications, Tanya delivers programs with a hands-on, personalised approach. Passionate about what she does and always full of energy, Tanya never fails to bring out the best in people.
Tanya's deep passion for helping people kick-start their career is perfectly suited to her high-energy, engaging approach.
"I love the challenge of working with people in the early stages of their career - they've got so much potential and there are so many ways to positively influence their journey from the very beginning."
Henry cut his teeth on change, diversity and conflict, beginning his career in the South African military. After excelling as a combat soldier, he undertook a psychology degree, which changed the direction of his life and career. Thanks to his sophisticated understanding of behavioural sciences, Henry was promoted to the Head of Organisational Development, helping design the blueprint for the integration of nine enemy forces into one national army.
Throughout his career Henry has been passionate about finding, developing and ultimately unleashing the right talent in organisations. As a result, he is one of APAC's leading specialists in psychometrics. Through his work assessing top executives, he has exceptional knowledge of leadership excellence and human effectiveness across Asia.
Henry's approach is grounded in equality, so he values every voice within an organisation. He enjoys working with individuals (coaching), teams (team building) and at an organisational level (program design, development and assessments).
"Empowering and inspiring people to make powerful personal changes - that's one of the best parts of the job - but even better is making sure that confidence and positive changes are sustainable through realistic strategies and structures."
Mary Barbara's passion for adult learning is unrivalled. With over 20 years of experience in the learning and development field she has created and delivered training on topics ranging from Universal Design for Learning to Customer Service. Thousands of individuals have benefited from her passion, commitment and expertise.
She's been a part of Speak from the early days and her exceptional communication skills and insight always help to create an atmosphere of collaboration and enthusiasm. Mary Barbara's unique perspective and great storytelling skills make her a highly engaging trainer. She consults with us on program designs and helps us bring programs to life.
"Learning is critical for happiness and fulfilment throughout our lives. When you learn you gain confidence, and when you have confidence, you have a desire to be the best you can be."
Mary Barbara's credentials:
The team at Speak has a jigsaw of eclectic backgrounds, and that's how we like it. We've found the perfect fit. Our team effectively combines talent, pragmatism, creativity and expertise. Considering our different backgrounds we have a lot in common. Our fundamental focus is on people. Together with our fellow trainers, we improve businesses through the power of their people.